One console for
the members' club
from front desk to monthly fee.
Kaishing runs facility memberships at The International Commerce Centre. We build the console its staff use to check members in, sell memberships, run classes and personal training, and collect the monthly fees.
The new release is tested and waiting for production. This page claims what is built — not results.
- Customer
- Kaishing — the operator behind The International Commerce Centre
- Who it is for
- Front desk, class and trainer staff, and the members they serve
- Modules
- Members · bookings · personal training · monthly billing
- Stage
- New release tested on stage — not yet in production
One operator,
one members' club,
one console.
- Customer
- Kaishing, the property operator behind The International Commerce Centre, Kowloon
- What it runs
- Facility memberships, recurring billing and amenity access for its members
- What we built
- A club console: front desk, memberships and products, classes and bookings, personal training and the monthly billing run
- Who uses it
- Staff at the front desk and in the studios; members book from their phones
- Payments
- Taken through Kaishing’s own card gateway, then recorded on the order
- Stage
- The new release is ready to deploy and not yet in production. No results are claimed here
A members' club keeps
many small promises
every day.
A member walks in and expects to be known. They book a class and expect a place. They buy ten training sessions and expect every one to be counted. And every month, their fee has to be collected without a phone call.
The aim: the front desk, the studios and the monthly billing all work from the same member record — so a booking, a session or a payment is never in two places.
Front desk, classes, training
and the monthly fee.
Staff run the club from one console; members book from their phones. Each part below is built and tested on stage.
Front desk check-in and check-out
Staff find a member, check them in and out, and see their membership at a glance. Keyboard shortcuts keep the queue moving.
Memberships and products, in two languages
Memberships, class packs and personal-training packages are products with English and Chinese names, sold at the counter or online.
Recurring classes, made in one step
Staff set a class once with its days and times; every slot is created on confirm, each with its own capacity. Dates already past are skipped.
Bookings that keep their history
Members see two weeks of classes and book the next few days. Every booking is active, cancelled, no-show or attended — and a cancelled one can be reactivated.
Personal training, session by session
A trainer marks attendance against the member’s package. A mistake can be reversed, and the session goes back to the balance — each package keeps its own.
Monthly billing that runs itself
Each month the console raises the members’ recurring orders on the 20th and collects them on the 24th. A failed payment can be paid again.
At the counter
or on their phone.
One order, any way to pay. A membership, a class pack or a training package goes into one cart, with a discount code if there is one. The order shows what has been paid and what is still due.
Kaishing's own gateway. Card payments go through the gateway Kaishing already uses, and the console records each payment on the order — so the books match the bank.
Staff can void a payment with a reason, and print the receipt.
- At the counter
- Octopus · cash · EPS · Visa or Mastercard
- Online
- Card · WeChat Pay · Alipay HK · Alipay · UnionPay · Apple Pay · Google Pay
Tested on stage.
Results will be published here when measured.
There are no outcomes on this page because the new release is not yet in production. What is not done yet:
- 01
The first production release — production runs an earlier version today
- 02
Results from members and the front desk — none have been measured
- 03
A redesigned console — a design concept, not built
- 04
Kaishing’s sign-off on this page — until then it is not indexed
See the console.
Then talk to us.
Memberships, classes, personal training and monthly billing — we will walk you through the real screens.